Delivery And Returns Within The Republic Of Ireland & Northern Ireland
Standard Delivery
FREE (Spend €99.95) or €7.95 *
- Your item(s) will be delivered in approx. 3-4 working day delivery on all Irish / Northern Ireland addresses.
- Orders received before 9.30pm normally dispatched the same day*
- Delivery in partnership with GLS
*Orders placed on After Friday 9.30am, Saturday, Sunday and Bank Holidays are normally dispatched the next business day.
Sometimes circumstances such as adverse weather etc may cause unforeseen delays. Tracking may not be available on selected orders and depending on carrier may not become active for 48 hours.
Please note: Bulky / Oversized items may incur an additional charge dependent on size – Example: Surf Boards (Exceeding 1.75m), Certain Sup’s,(€25.00) etc, Above Ground Pools, Boats /Kayaks etc (€50.00)
UK – We currently do not ship to the UK or EU
If for any unlikely reason we cannot ship the product that appears in stock on the website, we will always let you know by phone, SMS or email and try to find the best suitable solution.
Click And Collect
Please note for any orders placed online and to be collected from our physical store. Your order will be ready for collection at 2pm on the next working day. We will e-mail / text to let you know your order is ready for collection at Lawler’s Shop, Morriscastle, Kilmuckridge, Gorey, Co. Wexford, Y25 Y6T7. Please bring a copy of the order confirmation with you.
RETURNS
Hassle-free returns within 60 days of purchase.
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- Items can be returned to us within 60 days of purchase provided they are in a clean, undamaged, unused and resaleable condition (inc. original packaging with tags).
- Please enclose a copy of your returns form, with a note to advise the reason for returns
- Returns can be sent via An Post or a courier of your choice. We suggest you use a trackable service. We cannot be held responsible for items lost in transit.
- The customer is responsible for the cost of the return.
- Items can be returned to us within 60 days of purchase provided they are in a clean, undamaged, unused and resaleable condition (inc. original packaging with tags).
- Please enclose a copy of your returns form, with a note to advise the reason for returns
- Returns can be sent via An Post or a courier of your choice. We suggest you use a trackable service. We cannot be held responsible for items lost in transit.
- The customer is responsible for the cost of the return.
Inflatable items cannot be returned if they have been removed from their original packaging. If there is a warranty fault with an item please see warranty claim information below
Once your return has been delivered to our warehouse, please allow up to 5 working days for your refund to be processed before contacting us. Please note once we have processed your return it may take up to 5 working days for your refund to be issued by your payment provider.
Exchanges
We do not offer an exchange option at this time. If you require a different size or product, please place a new order on our website.
In the event that you are sent a wrong item, or your item is faulty, please contact us sales@poolandgarden.ie. Mistakes can happen, so please contact us and we will work to speedily correct any errors.
Please return to the following address:
Returns Department
Pool and Garden
Kilmuckridge,
Gorey, Co. Wexford
Rep. of Ireland
Y25CKOO